Professional Carpet Cleaning by Carpetcare North East

Having your carpets cleaned will help prolong their life and protect your investment.

On a daily basis your carpet is subject to more wear and tear than any other item in your home which can affect its overall appearance. Soil and grit walked into the home daily can quickly damage carpet fibres leading to premature wear.

Carpetcare North East use specialist equipment and expertise to remove not only dirt and soiling but also shampoo residue and water left in your carpet, ensuring your carpets stay cleaner for longer. Unlike our service, most DIY rented carpet cleaning equipment or untrained technicians will leave carpets wet with detergent residue. This may result in damage to your carpets through shrinkage or at least unwanted odour from bacteria.

Our Multi-Stage Carpet Cleaning Process

Carpetcare offer a multi-stage carpet cleaning programme recognised by TACCA, IICRC and leading carpet manufacturers. This ensures your carpets are cleaned safely and are left thoroughly cleansed, smelling fresh and dry within hours.

pre inpsection

STEP 1 — Pre-Inspection
We carry out a thorough inspection of your carpets , checking fibre type and identify possible stains.

furniture moving

STEP 2 — Furniture Moving
Sofas, chairs and tables will be carefully moved. Larger pieces, wardrobes, bookcases and dressers are usually left in place. Furniture will be protected with disposable blocks and tabs.

STEP 3 — Commercial pre-vacuum
We use a very powerful commercial vacuum cleaner to remove dry gritty soil that domestic vacuum cleaners leave behind.


STEP 4 — Pre-Spray & Pre-Spot
Traffic areas and spots are pre-treated for more effective soil and spot removal. The carpet is pre-sprayed with a cleaning solution to gently break down the soils in your carpet.


STEP 5 — Agitation
Your carpet will be agitated with a rotary cleaning machine which will massage the pile as the pre-spray loosens soil.

machine-clean and extract

STEP 6 — Rinse & Extract
Our extremely powerful Airflex extraction machine will thoroughly flush the carpet pile. Pressure and heat are regulated so that carpet is not over-wet. Every carpet & sofa we clean is pH balanced so that there is no sticky residue left behind, preventing premature re-soiling.

post spot treatment

STEP 7 — Post-Stain Treatment
Any stains not removed during the cleaning process will be treated with special solutions to try and release the stain. Note: Permanent stains may not be removed.

post grooming

STEP 8 — Turbo Dry & Grooming
Special turbo dryers are put in place to have your carpet dry in no time. During the drying process we groom the carpet with a special tool which lifts the carpet pile and speeds up the drying process. Leaves your carpets looking great!


STEP 9 — Replace Furniture
Move all furniture back into place with disposable protectors put under the feet to protect the carpet from possible stain transfer.

no risk guarantee

STEP 10 — Final Inspection
Final inspection – We fully inspect the freshly cleaned carpet and check that you are delighted with our work.



For The Most Thorough Clean You’ve Ever Seen…Guaranteed!